IntelEvent - Intelligent Event Management SoftwareIntelEvent - Intelligent Event Management Software

Case Studies

Customer Service

Customer Quotes

"You guys are awesome!  I am SO glad that we ran into Greg and Andrew at the rental show in Orlando. We would not survive without this program!!"


Misty
The Celebration Place
Panama City, Florida

Hi Friends,
"We're having a fantastic IntelEvent day here at PPC.  What a honeymoon!  I just shaved a good 20 minutes off of invoicing an 8-event-per-year customer.  That's three hours annually!  And that's just one customer. 
I'm giddy!"
 
Laura Stewart
Pacific Party Canopies

“We talked about implementing software for years. We waited and waited. We decided on IntelEvent because of their reputation for great customer support. Now that we run IntelEvent Express, we wish we would have implemented years ago. We love the program. It is a great tool for keeping our company extremely organized. It makes doing business a more enjoyable experience!”

Nancy Vasquez
Owner
Made in the Shade Tent Rentals
Sacramento, CA

“IntelEvent provides the best and easiest software I have ever used out of any rental software. The employees at IntelEvent consistently provide outstanding customer service and always responding back to me quickly. Along with the exceptional product and service-the members of IntelEvent are extremely friendly and personable.”

Steve Callahan
Mountain Party Tents

“We chose IntelEvent primarily for two reasons. #1, Software Support. We have had direct access to IntelEvent’s support and development team throughout the evaluation process. #2, Many Customers in My Industry use IntelEvent, I personally know of a number of people successfully running IntelEvent software and have talked to them regarding their success with IntelEvent.”

Alan Brown, President
A-Abco Rents
San Francisco, CA.
“IntelEvent has made a huge impact to the bottom line of our business. Our industry has gotten more and more competitive over the years, thus leading to thinner margins. IntelEvent Express has helped us maximize the utilization of our key business resources. I have never dealt with a company that is so responsive when we do have an issue. We are a service company, and when we have a problem with our software we need resolution fast. IntelEvent provides us with amazing support.”

Tony Griffy
Director of Operations
Brantley Sound
Nashville, TN.
“We use IntelEvent Express every day, all day long. We rely on everything it does. Once we enter a customer in IntelEvent Express, we got them for life! The program is extremely stable, it has to be in our business! IntelEvent Express helps us everyday, but it is incredibly important that IntelEvent the company is always investing in our future. The software gets better and better with every release. The great news is that they listen and learn from their customers, and put this knowledge into the program.”

Rick Bauder
Owner
Bauder Audio
Willow Grove, PA.

“We spent more than 2 years investigating systems. I don’t think there are any on the market that we did not review. We looked at the cost versus benefit on all of them. IntelEvent quite simply fit our needs and budget best. I have found IntelEvent Express software to be the perfect corner stone to allow our business to grow to the next level. The staff at IntelEvent is part of our team, not just a provider.”

Robert Huskey
Regional Manager / Senior Project Manager
Strong Communications
Orlando, FL. & Melbourne, FL.

“We chose IntelEvent primarily for two reasons. #1, Software Support. We have had direct access to IntelEvent’s support and development team throughout the evaluation process. #2, Many Customers in My Industry use IntelEvent, I personally know of a large number of people successfully running IntelEvent software and have talked to them regarding their success with IntelEvent.”

Randy Altman
President
Altman’s Rental Division

"We were looking for software that could manage our inventory, and after a couple of failed attempts, really wanted a program that would be able to grow with us and manage our ever changing needs. After a trip to LDI to visit all the providers, Intelevent wowed us with their personal attention and flexibility. We required certain customization and they were able to meet and discuss those issues right away.
Intelevent stands out from their competitors by providing excellent customer service. Their technical support is always available to help or try to fix something. One time, while performing some data maintenance over the weekend, I ran into a problem. On a whim, I emailed them, assuming they would get it and respond on Monday. Within 30 minutes, I had a phone call and a solution. This was at 5 PM on a Saturday, and something I definitely had not experienced with any of the prior companies we had worked with.
I would have to say my favorite attribute is Intelevent’s attention to its customers. While researching the software, I thought once we purchased it, that attention would dwindle. However, it has stayed at a constant throughout our years as their customer. They are always looking for ways to improve their program and keep their customers, or “partners” happy. Recently they started having user group meetings, a place where their customers can sit and discuss their experience with the software. This has been a great tool to learn more about the program and work with other users who might have different ways of using Intelevent.

Julie Pincus
BML Blackbird
New Jersey

"IntelEvent has helped us manage our inventory much more efficiently, it allows us to maximize return on our equipment and helps reduce sub rental costs.”

 

Jason Lieberman
AV Workshop
New York, NY

"It was critical to reduce the time our sales team was spending checking inventory availability. With IntelEvent Express, everything is automated, proposals are generated using real time information, and our sales team has more time to focus on sales and customer relationships.”

Tom Roland
Director of Operations
DAV Productions
Las Vegas, NV.

"We have now completed our first month running live with IntelEvent and the business barely noticed the huge amount of changes that were made. Thank you all for the amazing amount of help you gave us. Without you we would not gotten there!"

Peter Worth
Managing Director
Audio Video Dynamics
Melbourne, Australia

"Every critical function, from inventory management to billing and customer tracking, and more, is now on one comprehensive system. No other solution has come close to IntelEvent Express in terms of the real benefits to Circuit Lighting. They are not a vendor, they are a business partner.”

Bill Quirk
Operations Manager
Circuit Lighting
Green Brooke, NJ

Doing business with IntelEvent has been an unbelievable experience. First of all, we use the software to run our entire operation, and it has been instrumental in supporting our growth. Secondly, their support is amazing, when we have a need for technical support, we receive support faster than any company that we have ever done business with. IntelEvent is truly 100% focused on Customer Service. Last but not least, we appreciate the IntelEvent team, we absolutely know that they truly care about us!”

Dean Faulkner & Dave Wiltshire
Partners
Live Wire Special Events
Dallas, TX

“I had used some other software for many years. I fought with it daily, and received very little support from them. IntelEvent set very clear expectations, I was up and running within 30 days, and have been running on IntelEvent for a number of years. IntelEvent works every day, when there is a problem it is solved immediately. I don’t worry about my software, I focus 100% on my business, thanks to my IntelEvent Express software, & IntelEvent’s great team!”

Ray Ziegler
Owner
RZI Lighting
New Orleans, LA. & Atlanta, GA.

“The most comprehensive rental software on the market with an incredible support staff to back it up”

Shane Myers
Operations Manager
Room Service
Orlando, Fl
“IntelEvent Express is a very dependable business partner. It does its job every day, making sure that my company grows profitably, year after year!”

William Kniffen
Owner
Masterpiece Tent Rentals
Elkins, WV
“We have been in business for many years, and when we decided to shop for a software solution, we wanted to make sure that our choice did not jeopardize our long standing positive reputation in our industry. We chose IntelEvent because we felt they were the best long term software solution in the industry. Specifically we were very impressed with the people; the software was extremely focused on our industry; and we knew a number of businesses like ours that used it successfully. Now that we have been running IntelEvent Express for almost 2 years, we know they are best software partner. The exceeded every expectation. From software installation, to implementation and training, and the after going live support, and their continued follow up, the are the best.”

Lana Wiese
President
Studio Gear
Milwaukee, WI
“We became an IntelEvent customer when IntelEvent acquired the RPM software program and its customers. At that time we were running RPM, and IntelEvent provided us with a very smooth upgrade path. The IntelEvent Express program was a huge step up from RPM, it enables us to serve our customers much more efficiently. IntelEvent takes excellent care of us and my favorite IntelEvent support person is Andy Bunyard. Every year I look forward to seeing the team at the LDI Show! They not only help my company make more money, but they are also fun to hang out with!”

Nelson Vetter
Owner
Sensory Lighting and Sound, Inc.
Hauppauge, NY
“I think of IntelEvent not as a vendor, but as a key strategic partner in my business. Since we implemented their system in 2001, my business has increased by 50 to 60% per year. In addition, IntelEvent listens to me and is constantly improving the software. The software I have today is completely different from the software I originally purchased in 2001.”

David Stern
Owner
Precise Corporate Staging
Phoenix, AZ & Atlanta, GA
“Everything is now in one place, on one system - the team embraced the software because they knew it would make work much easier for them, and it has. The implementation was seamless with the strong training and support team at IntelEvent.”

Abraham Bronzwaig
Director of A/V
Coastal Productions
“We are not computer experts, thus the software we use has to be user friendly. IntelEvent Express is very easy to use, and IntelEvent’s customer service is Excellent. We love IntelEvent’s User Forums, we look forward to expressing our ideas to IntelEvent, and we also enjoy seeing our friends who also use IntelEvent Express!”

Pat Bradley
Owner
T & R Party and Event Rental
Spokane, WA
“I have been running IntelEvent Express for a number of years now. I evaluated software for many years prior to buying IntelEvent Express. The software I run my business on is completely different from the day I purchased. What I mean by that is, IntelEvent is always making the software better and better. They listen real hard to their customers, and constantly improve the program. I really love their teamwork culture. I really feel like I am part of their team!”

Pam Fuller
Owner
All Occassions Rentals
Reno, NV
“I really enjoy doing business with IntelEvent. We were running an old software program formany years, prior to moving to IntelEvent Express. We found IntelEvent Express to be the best in our industry. I researched software for many years prior to implementing IntelEvent Express. The quoting process is fast and flexible. The management information is extremely powerful. IntelEvent’s customer support is very quick. I don’t consider IntelEvent a vendor, I consider them a very good partner, and friend.”

Brad Turlington
Owner
Party Showcase
Raleigh, NC
“I want to thank you for sending a trainer to Columbus. He was very knowledgeable and delivered the training material in a very easy to understand manner. It was nice to have someone that has been in our industry and understands what we do, to help us learn IntelEvent. The trainers were able to give us suggestions on how to use the product in a way that made sense to all of us.”

Dan Bashore
Bartha Audio Visual
"It is nice to see that you are still keeping in touch as often times with products you’ll hear from the sales people on a weekly or daily basis but once you actually buy the product you almost have to jump through hoops to get back in contact with anyone. Thanks again for checking in."

David Fekety
Creative Director
Main Attractions
Edison, NJ.

"I just downloaded the new build and it is exactly what we wanted in this program. Now it does everything. Thank you!!!!!!!!!!!!!"

Laura White
Events Manager
Boone Enterprises

The IntelEvent drop out problems seemed to get worse and worse after our last email correspondence and the issue also began to affect the operation of Quickbooks.  We changed our network switch and Voila! the problem has been remedied.  So, as per your suspicion the problem was our network and not Express.  Thanks for the complete understanding of the problem and the examples of possible solutions. Your expertise along with some good deduction on our part has us humming along again. 

Mark Baczewski
A V Insights

 

 



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