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Case Studies

Precise Corporate Staging

Business:

Corporate Event Staging Services

Need:

Automation of inventory management process
Reasonably priced solution
Windows-based system

Solution:

IntelEvent Express

Results:

Greatly streamlined inventory management process
Improved quality and timeliness of quotes and proposals
Access to concise, usable ROI data

The Precise Corporate Staging, LLC team has over twenty-five years of experience in the event industry, and knows exactly what it takes to stage a successful event for their customers. Whether it is an audience of 50 people or 120,000 people, PCS has successfully dealt with events of all sizes. They pride themselves on being big enough to handle any event, while still giving each and every detail the attention it needs and deserves.

'I think of IntelEvent not as a vendor, but as a key strategic partner in my business. Since we implemented their system in 2001, my business has increased by 50 to 60% per year.'

David Stern, Owner

Precise Corporate Staging had hit the 100,000 mark for inventory volume, and it was getting harder and harder to maintain a good inventory management process using paper and memory. The company wanted an easily implemented system that would make a real difference in managing inventory and supporting its corporate meeting operations.

Three potential solutions were reviewed. Key selection criteria included purchase price, functionality and performance, and the operating platform. PCS wanted a Windows-based system that was reasonably priced, flexible, and user-friendly. IntelEvent Express was selected as the system of choice for implementation at PCS.
The IntelEvent Express system provided immediate benefit to PCS. The provisioning of video, sound, and lighting services for corporate meetings was very capital-intensive, and the inventory was basically managed in the owner's head before implementation of the new system. PCS's ability to automate and use the inventory management functionality of the system greatly decreased the resources required to handle this process manually.

The ability to see at a glance what is committed and what is not has allowed PCS to immediately assess availability status, and submit quotes and proposals much more quickly, resulting in an increase in closed business.

IntelEvent's constant development upgrades and updates are very impressive, noted David Stern, owner of Precise Corporate Staging. "I have been in this industry for 25 years, and it is obvious IntelEvent fully understands this industry and the needs of its customers".

"IntelEvent's customer and system support is exceptional", Stern continued. "Nine out of ten times, the line is picked up immediately when we call their toll-free service number. If not, we get a callback within minutes. We also love the system because it is easily adaptable and customizable in-house – we did not want a system where you had to bring in an outside consultant to adjust the system to map to our specific needs. They really listen to your feedback and incorporate your input into new modifications and upgrades. "

PCS also uses the IntelEvent Express system to quickly develop quotes and proposals, ensuring consistency in the pricing and professional look and feel of documents sent to their customer base.

The system provides a wealth of other benefits. The system can process sub-rentals of equipment not in inventory to auto-generate purchase orders. History relating to sub-rentals, combined with other usage information, can be readily assessed to better support purchase vs. rent decisions. The team now has ready access to accurate records of maintenance and repairs, and can generate customer reports exactly they way they want to see them.

The system can also be used to track return on investment, providing PCS with hard data rather than best guesses when talking to bankers and investors. The automated handoff of information from the IntelEvent Express system to Peachtree and QuickBooks saves time, and helps minimize the potential for errors during data transfers.

David Stern is thrilled with the impact IntelEvent Express had had on his business. "The growth in my revenues is the best; I love being able to commit to my clients without being up at night worrying about having to scramble at the last minute to plug inventory. I definitely made the right choice with IntelEvent."

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